Why Motives Matter


Your expertise and TotalSDI’s tools provide a powerful combination for taking a system’s view of people and organizations. As a TotalSDI certified partner, you can match our unique tools and techniques to the unique problems and opportunities you face. By developing a deeper understanding of your clients and how what matters influences their interactions and decisions – when things are going well and when they’re navigating conflict — you can tailor your programs to their specific needs.


Our reliable and validated self-assessments help you develop more productive cultures and more collaborative teams. And our interpersonal assessments improve individual skills and relationships through coaching on expectations and feedback. The data and insights from these assessments and other tools allow you to build game-changing organizational development programs and develop the specific skills in people that create high-performing individuals and highly effective teams.


Driving Team Effectiveness

Great coaches know their best work happens when they understand their clients at a deep, personal level. TotalSDI unlocks and simplifies the mysteries of personal motivations, so you can go beyond the surface with your clients and effectively help them understand who they are, how others see them, and ultimately, how they lead and work with others. With an understanding that goes to the “why” of their relationships, they can contribute more effectively to their teams and exponentially improve performance.


As a TotalSDI certified partner, you’ll understand what really matters to your clients, and that can make all the difference as you develop better leaders and more effective teams.


Making Strengths Personal

We realize there’s no one-size-fits-all mode for organizational learning. Your clients want highly customized training. With TotalSDI integrated into your curriculum–you can deliver individual tailored training without the hassle of customization. All options are designed to increase your understanding of the TotalSDI suite of tools so you can more effectively work with your clients to help them develop the leaders and teams they need for success.




What Makes TotalSDI Unique?

We Help You Navigate the Intersection of Self-Awareness and Team Effectiveness.


Our approach involves helping people understand how their motives drive their behaviors, how those motives and behaviors change during different situations, and how to develop a better understanding of the motive-driven behaviors of others. It’s an approach that drives stronger relationships and more effective teams. This philosophy has driven our approach for more than 40 years with more than 2+ million people and it’s more important than ever in modern work environments.


With the Millennial generation growing as a force in the workplace, with technological advances connecting people around the globe, and with a heightened sense of consciousness about creating meaningful work, the ability to interact effectively with others is critical.


Our tools are designed to help people understand themselves and others – not just how we behave, but why we behave in certain ways – and that understanding can lead to meaningful, practical changes in leaders and teams that minimize conflict and maximize effectiveness.


People are Complex; Relationships Don’t Have to Be

People are complex, and that can make interacting with people challenging. At times, it can make them downright difficult.


TotalSDI is based on powerful yet simple approaches to helping individuals and teams develop the awareness and skills they need to build more effective personal and professional relationships. It helps them sustain those relationships by understanding the underlying motivations of themselves and others under two conditions – when things are going well and when there is conflict. Our approach helps people recognize they are free to choose behaviors that accommodate their values, while also taking into account the values of others.


This dynamic and powerful way of looking at the motives that drive behaviors aids in building effective communication and productive work relationships.


The TotalSDI Difference

Consultants, coaches and trainers who use TotalSDI typically sum up our approach in three ways: It’s smart. It’s sticky. And it’s useful. Of course, every tool on the market makes the same claims, so let’s look a little deeper at what really makes the TotalSDI approach different from other assessments.


  • It reveals motives. TotalSDI focuses not just on behaviors, but on the motives that drive behaviors. Other tools simply measure behaviors. TotalSDI goes deeper to explore the causes of behaviors. We are all driven by self-worth – a motivation to be valued by ourselves and by others for the things that are important to us. TotalSDI gets to the heart of what people value, and that not only builds greater self-awareness but also more empathy for the values and needs of others.


  • It’s bi-conditional. Work comes with stress and conflict, even in environments where everyone likes each other. The reality is, when things get stressful and conflict enters a work situation, our motives and reactions change. Other assessments don’t take this reality into account. TotalSDI measures the motives behind the behaviors when conditions are going well and when conditions involve the different stages of conflict.


  • It strengthens a weakness. It would be nice if we only had to use the behaviors we see as our strengths, and that’s what some tools recommend. But we don’t have the luxury of avoiding our perceived weaknesses. Nor should we avoid them. TotalSDI recognizes that there are times when we need to use different behaviors based on the conditions, our motives, and the motives that are driving others. There are times when we can over-use our comfortable strengths and times when strengths we see as “weak” can become our greatest allies.


  • It’s a system of its own. When you go into an organization, you face two systems: The human systems and the organizational systems. TotalSDI is designed to improve both. The assessments improve human systems by creating more productive cultures, more collaborative teams, high-performing individuals, and stronger relationships. They also give you the data and insights you need to build the best programs for your clients – programs that use TotalSDI as a foundation for ongoing learning.


Smarter, Stickier, More Useful

We already acknowledged that other tools also claim to be smart, sticky, and useful, just like TotalSDI. Our partners – consultants, coaches, and trainers who use TotalSDI – tell us what makes our products different, however, is that ours are smarter, stickier, and more useful. So we’ll embrace the praise.


Smarter. Our foundation and framework consists of more than 40 years of rigorous academic research. Famed psychologist Dr. Elias Porter created the SDI and developed the Relationship Awareness Theory, which has four main premises:


  • Behavior is driven by motives. Why we do things is just as important as what we do. TotalSDI shows the motives that drive people’s behavior in a simple, memorable language that makes it easy for people to understand each other and work more effectively together.


  • Motives change in conflict. We feel and act differently during conflict; we want different things. TotalSDI shows these changes in motives as conflict progresses – and the related changes in behavior. It gives people tools to prevent and manage conflict in any type of relationship.


  • Strengths can be overdone. We can use our strengths so much that they work against us and become non-productive. For example, a person who trusts too much may be seen as gullible; an overly confident person may be seen as arrogant. Overdone strengths, or the perception of overdoing, can cause conflict.


  • Filters influence perception. What we see is influenced by who we are and how we are motivated. We look for ways to fulfill our motives. If we are motivated to help others, we will see people’s needs sooner than others do. If we are motivated by accomplishment, we will see opportunities that others miss.


Stickier. TotalSDI provides a suite of tools that are elegant in their design, making them easy to understand and remember. There are only 20 questions in the SDI assessment, so it takes far less time to complete than many other assessments. And the simple triangle graphic, the easy-to-relate-to descriptions, and the use of primary colors provide markers that people intuitively understand and remember.


More useful. Smart is good. Sticky is good. But neither of those things matter if the content is confined to a book or workshop. The question is, can it help people in their daily interactions? And the answer is, “Absolutely!” In fact, one thing that distinguishes it from many other assessment tools is that its usefulness applies in changing situations when the stakes are high. It provides a framework for understanding motivations when things are going well and when important relationships slide into conflict. The common, friendly language helps create a safe environment for people to talk about the challenges they face with their interpersonal relationships.





TotalSDI is a suite of eight easy-to-use and easy-to-understand assessment tools that allow people to unlock the mysteries of personal motivation so they can become better leaders, build stronger teams, and more effectively deal with the inevitable conflicts that arise at work.


The Missing Link

Our assessments provide a link between leadership and organizational performance. Research suggests that relationships, while often considered a “soft” skill, actually play a direct role in organizational and team performance. New goals, different team members, and changing roles, structures, and accountabilities are realities in today’s workplace that generate stress, conflict, and other relationship issues at all levels of the organization. Faulty work relationships often result in conflict that impacts every aspect of a business – from board and executive relations, to customer relationship management, supplier partnerships, and employee and labor relations.


Conflict impacts leaders, teams, and individuals, and frequently is the underlying cause of the typical issues that arise in today’s work environments. Studies show that more than 65 percent of performance issues result from strained relationships – up, down, and across the organization. It is not the lack of knowledge, skills, or motivation, but the mismanagement of relationships that creates the greatest cost to organizations.


TotalSDI’s suite of assessments address the root causes of these issues so that people can make meaningful, sustainable changes in how they lead and work with each other.


The TotalSDI Suite of Assessments

Our suite of assessments provides practical methods for empowering people to build the skills they need to improve organizational and team performance. These tools are based on a self-learning model for effectively and accurately understanding and inferring the motives behind behaviors.


Our tools and assessments help people better understand the motives that drive their behaviors and the motives that drive the behaviors of the people they interact with. When we really understand what makes people tick – both when things are going well and when there is conflict – we can make better decisions and achieve greater results.


Strength Deployment Inventory (SDI)

This powerful self-assessment helps people understand themselves by helping them understand the motives that drive their behaviors. But it doesn’t stop there. It also helps them understand the motives that drive the behaviors of others. By increasing self-awareness and interpersonal awareness, it increases personal and interpersonal effectiveness. And by showing the differences in how people are motivated in two different conditions – when things are going well and when things are in conflict – the SDI actually serves as two assessments in one. Understanding why people do or say things differently helps prevent unproductive conflicts by raising awareness that people are truly motivated by different things.


You’re Speaking My Language!

assesments-overviewTotalSDI assessment tools are available in 26 languages, but what’s more impressive is the language these tools teach. When it comes to relationships, everyone speaks a slightly different “motivational language.” TotalSDI helps you understand your language and the languages other people speak – as well as how those languages change during conflict – so you can more effectively work with people.


When you understand someone’s motivational language – what really matters to them and, more importantly, why it matters – then your differences fade and empathy grows. It’s a recipe for better choices – at home, in the community, at work, or wherever you interact with people. That drives stronger performance among teams and better results.


Suite of Tools

By understanding why people do or say things in certain situations, we can make better decisions and avoid or deal with unproductive conflict more effectively. TotalSDI has the tools needed to develop better leaders, build more effective teams, and reduce the costs of conflict.


The Strength Deployment Inventory (SDI) helps people understand themselves by helping them understand the motives that drive their behaviors in two different conditions — when things are going well and when they face conflict. By increasing self-awareness and interpersonal awareness, it increases personal effectiveness and interpersonal effectiveness.


The Strengths Portrait ranks how a person values and uses 28 unique strengths (or behaviors) to produce a picture of how they choose certain behaviors when working with people.


The Overdone Strengths Portrait ranks how frequently a person may overdo the 28 different strengths (our unique perspective on what most would call “weaknesses”). This provides insight into the costs of overdone strengths and reveals sources of preventable conflict.


The Strength Deployment Inventory (SDI) – Feedback Edition uncovers differences in perceptions and encourages healthy discussions and constructive feedback.


The Strengths Portrait – Feedback Edition allows people who provide feedback to create a picture of the strengths they see another person using most and least often in their relationship. It provides ways to effectively communicate constructive feedback by getting those perceptions out in the open.


The Overdone Strengths Portrait – Feedback Edition reveals assumptions people make about others and helps to resolve misunderstandings.


The Strength Deployment Inventory (SDI) – Expectations Edition can clarify expectations of any role and increase personal effectiveness and satisfaction.


The Strengths Portrait – Expectations Edition allows individuals and teams to prioritize 28 different strengths (or behaviors) they believe are required for high performance in a particular role. It provides insight into sources of satisfaction and/or misunderstanding with the role and helps people learn how to choose more effective behaviors.



The Power of the SDI

The SDI is a powerful and effective tool for understanding the motives and values that drive behaviors. The SDI plays off people’s basic need to better understand themselves and others, and that understanding allows them to lead with clarity and empathy, build stronger teams, and more effectively navigate conflict.


Starting With the Why

While many tools focus on what we do, the SDI goes deeper and helps us understand why we and others behave the way we do.


The results reflect people’s experiences of themselves – they actually see themselves in the charted data. But they also don’t feel pigeonholed, because the SDI allows for the reality that people are different (even when they are similar) and react differently in different situations. Today’s workforce is more and more diverse, so it’s critical to understand how differences impact our interactions. The SDI provides a base for understanding who we are and what motivates us, and it provides the same insights into others.


These insights are particularly beneficial during the stages of conflict. The SDI is a “dual-state instrument,” meaning it shows the degree and nature of changes from the things-are-going-well state to the conflict state.


Charting What Matters

assesments-sdiThe SDI helps people relate to one of seven Motivational Value Systems (MVS) and one of thirteen Conflict Sequences. Each individual’s MVS is represented by a dot on a color-coded triangle, and their Conflict Sequence is represented by an arrowhead that shows how their motives typically change during the stages of conflict. And people who work together can see their results plotted in the context of their group.


This picture of personality makes it easier for people to understand the results and talk about them. The SDI provides a common and memorable language that guides people toward greater understanding and interpersonal effectiveness.


By experiencing the SDI, people can identify their motivational values, not just their behaviors. Conflict and motivational values are closely related, because people are more likely to go into conflict over things that are important to them – a critical insight in today’s high-change business environments.


What Sets It Apart

The SDI is a powerful tool for all levels of an organization. The critical insights it provides enable leaders and team members to better understand how to influence people who think, behave, and communicate differently.


As jobs become more complex and strategic, social and emotional competencies have become key differentiators for success, particularly for leaders. As people are promoted to more senior roles, their performance is measured not only on bottom-line results, but also on how they manage their relationships with key stakeholders.


The SDI helps leaders at all levels focus on how they communicate and work with one another and how they use individual and team strengths in light of their business needs. The result is reduced conflict and increased collaboration and trust, building productive work relationships for sustainable results.


Here are some ways the SDI produces results:


  • It measures motives. The science behind the art creates an accurate picture of what’s important to us – going beyond behaviors to reveal our individual motivations. And very few people disagree with their assessment results, which means they buy into the picture of who they are and what drives them so they can begin to work within that reality.


  • It’s bi-conditional. The SDI measures the motives behind the behaviors when conditions are going well and when conditions involve the different stages of conflict. By helping people understand what matters to people and why, and by providing a safe, common language for discussing tough issues, the SDI provides a non-threatening way to deal with conflict.


  • It strengthens a weakness. The SDI provides insight into the unique way we value different strengths and interpret the actions of others. This helps us recognize those times when we need to use different behaviors based on the conditions, our motives, and the motives that are driving others.


  • It’s a system of its own. The insights that come from the SDI are crucial to improving any situation where people interact. And the SDI seamlessly integrates relationship and conflict management skills into nearly any training and development program – team building, leadership development, emotional intelligence, you name it. In other words, it’s designed for human systems and organizational systems.


  • It’s memorable. The simple triangle graphic and the use of primary colors make this a highly visual, easy to understand tool. And by using experiential teaching methods, anyone can quickly internalize the learning. And because it creates a common language for understanding and discussing motives and relationships, the training is highly sustainable.


  • It depersonalizes conflict. Opposition is healthy, but conflict is unproductive. By helping people understand what matters to others and why, and by providing a safe, common language for discussing tough issues, the SDI provides a non-threatening way to deal with conflict.


  • It honors differences. The SDI provides insight into the unique way we value different strengths and interpret the actions of others.


The assessment produces a four-page report for the facilitator summarizing the results of the class and a 20-page personalized report for the participant that provides an overview of the results and key concepts, along with insights and information specific to the participant’s results.



Strengths Portrait™

Our most common behaviors are the strengths we use to navigate situations with other people, whether that’s in a one-on-one conversation with a co-worker, a team meeting, or while interacting with an important client. The Strengths Portrait provides an accurate picture of how we prioritize those strengths, and this helps us better pick the right strengths for any given situation.


The Narrative of Strengths

The Strengths Portrait tells a story of 28 strengths, or behaviors, that people value and commonly use when they interact with each other. The assessment provides an opportunity to rank the 28 strengths to produce a picture of a person’s most and least important ways of relating to other people. This sets the stage for understanding how using different behaviors can help achieve better results.


The strengths measured for this portrait aren’t technical skills, but the actions people choose when trying to reach a goal for themselves, others, and their organization.

Ranking the 28 different behaviors provides a snapshot of how people apply their strengths when interacting with others. People who share similar SDI results often prioritize their strengths differently. The portrait helps people understand that even though we may be motivated by the same things, we often use different behaviors to reach our intended outcomes. It helps people explore the connections between their motives and how they choose their strengths when working with others.


People tend to rely on the strengths they prioritize at the top of their portrait and avoid the ones they place at the bottom. This can lead to using strengths that aren’t effective or to overusing certain strengths, which often is counter-productive and can lead to conflict.


The Strengths Portrait is an ideal tool for defining individual strengths and for defining the strengths of a team or group culture. Along with the SDI, it enables people to personally reflect on the behaviors they use and the choices they make. By creating a picture of how they relate to others who are in their circles of influence, they make effective changes as they acquire new skills, insights, and perspectives.


The assessment produces a three-page report for the facilitator summarizing the results of the class and a 15-page personalized report for the participant that provides an overview of the results and key concepts, along with insights and information specific to the participant’s results.



Feedback Editions

Better performance starts with feedback.

Constructive feedback is scarce in today’s workplace. It’s not that it isn’t available; it’s simply overlooked or, worse, avoided. The thing is — we need feedback. Research shows that feedback from colleagues has significant career benefits. It builds trust and leads to more job satisfaction, reduced conflict and increased productivity.


The Feedback Editions of the SDI, Strengths Portrait and Overdone Strengths Portrait help facilitate conversations about performance. Each report is tailored to the individual — identifying blind spots, areas for improvement and how others perceive his or her strengths. This kind of practical feedback leads to more thoughtful interactions and positive changes in perception and behavior. The end result is healthier relationships and a more collaborative, productive team.


The spark for success — feedback.

The SDI Feedback Edition® uncovers differences in perceptions and encourages healthy, honest conversations and constructive feedback. It can be used for both one-on-one and 360-degree feedback, enabling discussions about changes in attitude and behavior.


The Strengths Portrait Feedback Edition helps the individual giving feedback create a picture of the strengths they see the recipient using most and least often. The Portrait establishes an open discussion that includes constructive feedback on perceived behaviors. An easy-to-use gap analysis highlights specific areas for discussion and insight.


The Overdone Strengths Portrait Feedback Edition explores the differences in perceptions that often create conflict and damage relationships. It highlights assumptions that people make about others, identifies blind spots and helps resolve misunderstandings. Seeing both our strengths and weaknesses provides balance and awareness to build a stronger, more effective team. The Portrait offers a positive approach to give feedback and address potential causes of conflict. An easy-to-use gap analysis highlights specific areas for discussion and insight.


Feedback is important, but the right kind of feedback is essential for success. It’s more than data in a spreadsheet, or an annual review. Our Feedback Editions provide constructive feedback that’s targeted to bring about meaningful changes with positive results.



Put Your Strengths to Work

Emails, meetings, projects — collaboration is a large part of everyday work. When you collaborate with others, you bring your individual strengths, motives and expectations to the table and so do your colleagues. But how do you engage those strengths and motives? How do others see your strengths? What do your motives and expectations look like in conflict?


TotalSDI’s personalized assessment reports answer these questions with comprehensive data and practical approaches. Each report examines a different aspect of your strengths and motives, focusing on how you can apply the results for more productive, satisfying work.


Our personalized reports —


  • Identify your strengths and motives
  • Describe how others perceive your strengths
  • Define what your motives look like in conflict
  • Apply your assessment results in everyday situations

Personalized reports are available for each TotalSDI assessment — the Strength Deployment Inventory, Strengths Portrait and Overdone Strengths Portrait.



Strengths Deployment Inventory Personalized Report

Your Strength Deployment Inventory (SDI) digs into what motivates or drives your individual behavior, be it people, performance or process. The 20-page report focuses on how you express these motives under two conditions — when things are going well and when in conflict. As you work through your specific results, you will learn how to better relate to others, prevent unproductive conflict and improve performance.


Strengths Portrait Personalized Report

The Strengths Portrait explores how you rely on your individual strengths to interact with others and accomplish your goals. This 15-page report integrates your SDI results to connect your behavior with your motives. These insights will help you choose the most effective response in any situation, so you can improve working relationships and meet your business’ needs.


Overdone Strengths Portrait Personalized Report

The Overdone Strengths Portrait assessment identifies which strengths you tend to misapply, and how those

overdone strengths can damage your work and relationships. The 8-page report ranks how frequently you overdo certain strengths, and offers specific ways to manage your strengths for more positive results.



SDI Quick Guide

Perform at Your Best, No Matter What the Day Brings.

Each day offers new opportunities and challenges. You interact with people who bring their own strengths, motives and expectations to the table. Add approaching deadlines, stalled projects and process changes to the mix, and you’re bound to run into some conflict.


When that happens, you don’t have time to read a book on managing personality types or take a workshop on interpersonal conflict. You need a ready solution for unexpected changes, urgent conversations and differing perspectives.


The SDI Quick Guide is your quick and easy reference for working with others and managing conflict, based on their Motivational Value System (MVS). The guide helps you improve relationships by understanding what energizes or hinders people. When you can recognize a person’s priorities and expectations, you can choose the most effective approach in any situation. The end result is healthy, positive interactions and more successful results.
The end result is healthy, positive interactions and more productive outcomes, otherwise known as interpersonal success.


What’s Inside

The SDI Quick Guide focuses on the basics of Relationship Management and teaches you how to use this approach in your day-to-day interactions.



  • Assess the situation.
  • Borrow the most appropriate behavior.
  • Communicate in that style.


The guide describes all seven Motivational Value Systems under two conditions — when things are going well and when in conflict. It explains how to identify a person’s MVS in both scenarios and how to respond.


  • Identify — what motives, priorities and behaviors to look for
  • Respond — suggested effective approaches, what to focus on, what to avoid


The small, spiral-bound booklet stands up on your desk, and features MVS color-coordinated page tabs for quickly referencing. Information is presented in simple, straightforward summaries with bulleted lists for easy skimming. Use the guide to focus your thoughts and challenge your assumptions when preparing for a meeting, presentation or conversation.


The SDI Quick Guide combines proven tactics and practical advice for addressing conflict and making positive changes. It’s a valuable tool for daily collaboration and for building productive, sustainable relationships with all types of people.



Facilitator Manual

Everything You Need to Craft a Memorable Workshop

There’s a reason people say “use the right tool for the job” — because the outcome of a task depends on it. A true craftsperson doesn’t grab the nearest available wrench and start hammering nails with it. He or she uses a hammer, the exact piece made to produce the best possible results.


The same is true for your work. The outcome of your training program depends on what you use to accomplish it.

The TotalSDI Facilitator Manual is that precise tool, made to produce the best possible results — to develop better leaders, improve working relationships and build effective teams. The updated Fifth Edition is a comprehensive, all-in-one resource that makes it as simple and stress-free as possible to create meaningful learning experiences.


What’s Included

The Fifth Edition of the Facilitator Manual is more like a workshop in a book. It’s packed with everything you need to expertly motivate people, drive performance and build a thriving consulting business.


  • Facilitator Manual — the encyclopedic guide to building your own tailored program, complete with a TotalSDI overview, example program and personalized reports.
  • Supplemental Manual (NEW) — a separate Supplemental Manual contains additional activities to encourage participation and practice the concepts.
  • Electronic Resources — access LearnerSource to get personalized reports, and FacilitatorSource to set up classes, administer assessments and generate reports.


What’s Inside

The TotalSDI Facilitator Manual is organized into four sections for easy referencing.


The first section presents the TotalSDI suite and explains how to use the manual and additional resources. It also contains information useful to consultants, as well as guidance for debriefing individual assessments.


The next section features the Example Program, covering facilitator goals, learner objectives and suggested resources for training. It may be modified in content or duration to fit your needs and the needs of your clients.


The third section is the Appendix. It offers further reading on several important concepts, including the Relationship Awareness Theory, SDI and Strengths Portrait data, and additional measurement and evaluation tools.


The final section walks through each of the assessment results and includes personalized reports, as well as composite team reports. These serve as references while crafting your training program or when presenting training proposals to clients.


Supplemental Manual

The latest Facilitator Manual includes a separate Supplemental Manual with more exercises and activities to encourage participation, demonstrate the concepts and practice resolving conflicts. The manual walks you through exactly how to lead the exercises and offers suggestions for what to say, ask or discuss.


You can integrate these activities into your training program or use them as follow-up opportunities with groups you have already trained. The Supplemental Manual also includes examples of the paper assessments for reference when creating or presenting your training program.


Take the Next Step

The Fifth Edition of the TotalSDI Facilitator Manual combines proven learning methods, comprehensive material and strategic exercises to create a powerful training program, unlike any other today.



Certification Process


TotalSDI Certification provides you with access to state of the art tools and the expertise to help your clients develop their leadership skills, build stronger teams, and more effectively deal with conflict.


Become a TotalSDI Certified Partner

TotalSDI provides the preferred assessments used by the world’s top coaches, trainers and consultants. TotalSDI gives you the tools, training, and resources that will make you an expert in developing effective teams and stronger leaders. Join our ranks by becoming a partner, and you’ll discover how to grow your business and improve your results.


There are two SDI certification options to choose from, the first includes a two-day classroom experience followed by supplemental training that enhances and supports the experience. The second is a virtual certification. You will be equipped to use the learning tools in the TotalSDI suite of assessments. Both trainings provide you with advanced facilitation skills and access to the entire suite of TotalSDI tools.


By successfully completing the course, you’ll become a certified partner, making you qualified to purchase, administer, and debrief the TotalSDI suite of assessments. It also gives you the confidence to start working with the tools the very next day.


TotalSDI Certification

TotalSDI is powerful because it focuses on the motives that drive behaviors, providing deep insights you can use as a foundation to meet just about any coaching or training need.


The certification program provides you with a thorough and practical understanding of how to use the TotalSDI suite of tools to successfully address issues such as engagement, teamwork, conflict management, effective coaching, and leadership development. The goal of the certification process is to give you the skills, knowledge, and resources to immediately begin working with TotalSDI.


You will learn about the research that provides the foundation upon which the SDI was developed. And you’ll discover how the SDI and the Strengths Portrait can seamlessly integrate relationship and conflict management skills into a variety of applications.


TotalSDI is a fantastic tool for teaching effective management and leadership. It’s foundational to the work we do with almost all of our clients. It meets their needs in ways other tools don’t, because it helps people really understand who they are, how they relate to others, and what to do about it – when times are good and during conflict. Our clients see improved relationships, more effective teams, and greater results. That’s great for their business and ours.”
– Kathy Barham, Owner, Lead With Purpose, LLC


What You’ll Learn

You will begin by discovering how the research behind TotalSDI created tools that apply in everyday situations and in conflict situations. You’ll gain a deeper understanding of personal motives and how they connect to the behaviors that drive relationships. And you’ll see how to apply what you learn in several different training contexts – leadership development, team building, influence, communication, etc.


The experiential exercises and practical applications will allow you to more deeply explore how to apply TotalSDI concepts in conflict management, performance coaching, comparative models, and relationship-based 360-degree feedback. You’ll learn how to administer and debrief the feedback and expectations tools to help your clients see and address opportunities for building stronger, more effective teams, developing their leadership skills, and managing conflict.


You’ll be asked to think of challenges and opportunities your clients’ organizations are facing. How can TotalSDI help organizations with low engagement? High turnover? Excessive employee complaints? How can it help with improving onboarding, building better mentoring programs, or developing promotion transitions?


With the challenges or opportunities in mind, you will create a plan of action and consider how to best launch it within your clients’ organizations. You’ll leave with a plan that addresses the following questions:


  1. What are the critical needs facing my clients and potential clients?
  2. How can I best design custom solutions using TotalSDI to address those needs?
  3. What objectives can my clients expect to achieve with this program?
  4. Who must I partner with to gain support for this program?
  5. What type of agenda will I need to create for discussing the program with key stakeholders or decision-makers?
  6. What specific exercises and tools should I incorporate into this program?
  7. What meaningful metrics will ensure the program accomplishes its objectives?


You will use a peer review to help strengthen your action plan, setting you and your clients up for greater success.


Lifelong TotalSDI

As a certified partner with TotalSDI, you’re part of a large family of experts on the suite of tools. Your training won’t end with the initial classroom certification. You’ll also gain access to additional training, including demonstrations of how you can increase your effectiveness when using the feedback and expectations versions of the SDI and Strengths Portrait tools.


We are committed to your ongoing success as a certified TotalSDI partner. You will always find us ready and willing to answer any of your questions regarding your use of TotalSDI.


Expanded services such as coaching, co-facilitation, curriculum design, software, and electronic administration support are available at additional costs. Contact us for more information.


What You’ll Get

  • TotalSDI Facilitator Manual.
  • cert-process-2Access to TotalSDI Facilitator Source (the online system used to administer the assessments), includes films on exercises, sales materials and other support materials.
  • Supplemental Manual – with more exercises



License Fee: 2.900€+tax and includes the following:

  • Certification Workshop 3 + 1 day
  • Facilitator Manual and Supplemental Manual
  • Access to TotalSDI Facilitator Source
  • Certification includes 6 units of assessments


TotalSDI assessments are only sold through TotalSDI Partners. The TotalSDI Partner network consists of independent consultants, trainers and coaches who have been through a comprehensive certification program and are authorized to deliver the assessments.



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Haluatko kokeilla mitä TotalSDI antaa sinulle ja tiimillesi?

Ilmoittaudu ”Have a Nice Conflict” -kurssille

Kun yritys haluaa säästää, leikataan yleensä tasaisesti kaikista toiminnoista (juustohöyläperiaate) tai sitten priorisoidaan poistamalla joitakin toimintoja kokonaan (kakkulapioperiaate). Mutta on olemassa järkevämpikin tapa säästää rahaa, nimittäin perehtyminen organisaation vointiin. Positiivisella viestinnällä ja hyvällä konfliktien hallinnalla yritys voi säästää suuria summia.


Ehkäise konfliktit ennen niiden syntymistä ja käännä erimielisyydet menestykseksi!



Stressin, jatkuvan ärtyneisyyden ja ratkaisemattomien konfliktien vuoksi huonosti voivat työntekijät aiheuttavat yleensä tulonmenetyksiä, koska heidän työtehonsa heikkenee ja tuottavuutensa laskee. Työpaikan yhteistyöongelmat voivat olla vaikeasti ratkaistavissa, mutta meidän menetelmillämme voit kääntää vastoinkäymiset menestykseksi. Yritykset ja organisaatiot voivat säästää suuria summia opettelemalla viestimään, käsittelemään konflikteja ja kannustamaan tiimejä, johtajia ja työntekijöitä.


Have a Nice Conflict -koulutuksessamme käytetään TotalSDI-työkalua, jolla kartoitetaan ihmisten käyttäytymisen taustalla piileviä kannustimia. TotalSDI:n avulla voimme lisätä ryhmädynamiikkatietoutta, tunnistaa yksilön henkilökohtaiset vahvuudet ja käsitellä työryhmien ristiriitoja ja konflikteja.



Lue lisää ja ilmoitttaudu Have a Nice Conflict kurssille