Privacy policy
1. Data Collection
We collect information about you when you register on our website, log into your account, make a purchase, participate in a competition, and/or log out. The collected information includes your name, email address, phone number, billing information, and/or credit card number. Additionally, we automatically receive and store information from your computer and browser, including your IP address, software and hardware details, and the requested page.
2. Data Usage
The information we collect from you may be used to:
- Personalize your experience and meet your needs
- Target advertising
- Improve our website
- Enhance our customer service to better assist you
- Contact you via email
- Organize competitions or surveys and provide offers
3. E-commerce Security
The information we collect on this site is solely owned by us. We do not sell, trade, distribute, or share your identifiable personal information with any other company or for any purpose without your consent, unless it is necessary to respond to a request and/or transfer goods, such as sending an order.
4. Disclosure to Third Parties
We do not sell or otherwise disclose your identifiable personal information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, provided that these parties agree to keep this information confidential. We consider it necessary to share this information in situations where the goal is to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law. General information may, however, be provided to third parties for marketing, advertising, or other purposes.
5. Data Protection
We have taken numerous security measures to protect your personal data. We use encryption methods to protect sensitive information transmitted online. Only employees whose job duties (such as billing or customer service) require it have access to your identifiable personal data. The computers/servers where your identifiable personal data is stored are located in a secure environment.
Do we use cookies?
Yes. Cookies improve the availability of our website and help identify repeat visitors. Additionally, cookies enhance the user experience by tracking user interests and providing targeted content based on those interests. The use of cookies is in no way linked to identifiable personal data.
6. Unsubscribe from our mailing list
We use the email address you provide to send you information and updates related to your orders, occasional newsletters, interesting product information, etc. If you no longer wish to receive such messages from us, you can unsubscribe from our mailing list. Instructions for this can be found at the end of each email we send.
7. Consent
By using our website, you consent to our privacy policy.
8. Company Information
Positive Solutions Business & Life Oy Ab
FO nro 3251430-5
Mailing Address:
Positive Solutions Business & Life Oy Ab
PB 12
00561 Helsinki
FINLAND
Phone:
+358 50 381 4737
+358 45 847 0443
Email:
info@positivesolutions.fi
website:
www.positivesolutions.fi
9. Course Information and Price
Training
Positive Solutions offers various lectures, courses, and training for personal development, coaching, and leadership.
Prices
All prices are in euros and VAT will be added when invoicing, no other taxes. The total costs are clearly indicated before the final order, and no additional shipping or delivery costs are added to the price.
10. Sales and Delivery Terms
Course Registration
We receive your registration through our e-commerce system on our website. The system also sends us an email that your reservation has been received. We confirm your reservation in our e-commerce system.
Confirmation of Acceptance to the Course
When we receive your course registration, you will receive a reservation confirmation by email with additional information, e.g., participation in the course, location, etc.
Payment
When registering for the course, we request billing information and send an invoice.
Personal Data
Positive Solutions processes personal data in accordance with the Personal Data Act. Information that can be linked to you as an individual is never available to others or linked to other external information.
Security
Our entire website is encrypted with SSL. If you are on an https site in the address bar, all traffic is encrypted between the user and the server with which communication occurs. Therefore, it is very difficult to intercept or manipulate the information between them, and SSL thus provides much greater security than an unencrypted http connection.
11. Cancellation Procedures
Cancellation
If a customer wishes to cancel a course registration, please contact us at info@positionsolutions.fi
Complaints
If there is an error in the training we offer, we ask you to notify Positive Solutions in writing or verbally as soon as possible. Positive Solutions will inform you how to proceed. The rules for complaints can be found in the Consumer Protection Act.
Right of Return
The right of return is valid for 14 days from the receipt of the course registration.
If you wish to cancel your training, notify us, and we will refund the training fee you paid.
For the Business & Life Coach Certification Program, if a participant cancels their participation at least one month before the start of the training, the cancellation can be made free of charge. If the cancellation is made two weeks before the start of the training, we will charge the registration fee. For cancellations made later, we will charge the full price of the training. However, participants will be offered the opportunity to transfer to another training group.