October 2024

Reactive or Proactive – Your credential has lapsed! Ooops! Receiving a message like this is far from enjoyable: “Hi (Your name), This means that your ACC/PCC/MCC* status is no longer active and has officially lapsed. Your ACC/PCC/MCC* expired on 7/30/2024 and the two-month grace period has now passed. This means that your ACC/PCC/MCC* is no […]

What do Lean, Kaizen, ISO standards, and professional coaching have in common? To deliver and maintain the highest quality, something more than just a certification or a stamp on paper is required – a constant drive for improvement and development is essential. Just like in Lean and Kaizen, where continuous improvement and process optimization are